At DIVARYA, we want you to be completely satisfied with your purchase. We understand that shopping online doesn’t always work out, so we’re here to help.

Return Policy

*You may request a return within 14 days of receiving your order.

*Returned items must be unused, unworn, and in their original packaging.

*To start a return, please contact us at info@divarya.com .

* If your return is accepted, we will send you a prepaid return shipping label along with detailed instructions.

Important: Items sent back without first requesting a return will not be accepted.

Damages & Issues

Please inspect your order upon delivery and contact us immediately if:

*The item is defective

*The item is damaged

*You received the wrong item

We will evaluate the issue promptly and make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

*Sale items

*Gift cards

*Ambassador program items

*Giveaway items (where only a shipping fee was paid)

Exchanges

The fastest way to get what you want is to return the item you have. Once the return is accepted, you can make a new purchase for the replacement item.

Refund Policy

*Once we receive and inspect your return, we will notify you regarding approval.

*If approved, your refund will be processed automatically to your original payment method.

*Please note: it may take several business days for your bank or credit card provider to process and post the refund.

For any refund-related inquiries, please contact us at Info@divarya.com

Cancellation Policy

 

*Orders may be cancelled before processing or shipping.

*For the best chance of successful cancellation, please contact us within 12 hours of placing your order.

*A 10$ cancellation fee applies to cover processing and transaction costs.

*Please note: once an order has been processed or shipped, we cannot guarantee successful cancellation or editing.