Shipping policy

Order Processing

*Orders are dispatched in the order they are received.

*Processing and dispatch take approximately 2–5 working days.

*Once dispatched, you will receive a shipping confirmation email with tracking details (if applicable).

📌 Note: Orders will be shipped to the address provided at checkout. Please ensure your address is complete and accurate, including house number, street, and postal code.

 

Estimated Delivery Times

We ship worldwide with secure and reliable carriers. Estimated delivery times are as follows:

*Europe: 2–3 weeks

*USA & Australia: 2–4 weeks

*Rest of the World: 2–5 weeks

⏳ Delivery times are estimates and may vary due to customs clearance, courier delays, or peak seasons (e.g., holidays, Christmas).

 

Delivery Delays

While we strive to provide quick and efficient service, delays can occur.

If your order has not arrived within the estimated timeframe:

*Check your delivery address is correct.

*Check for delivery notices/cards and with neighbours or your local post office.

*If still unresolved, contact us at Info@divarya.com and we will assist you.

 

Customs, Duties & Return Shipping

*By placing an order with DIVARYA, you agree to pay original shipping charges, all applicable customs/import duties, and the cost of any return shipping.

*This also applies if you refuse delivery of a shipment.

*Once parcels reach your country, we are not responsible for local courier delays, customs checks, or handling times.

If you have any questions regarding our shipping, please email us at: Info@divarya.com

International buyers please be aware that we have no control over local delivery services. Delays may be due to customs checks, slow local delivery services or busy periods of the year i.e. Christmas, holiday etc.